OPENSAT - official announcement

[SatLubitel]

Dear valuable Azbox users,

In order to calm down some opinions that appeared on internet, Opensat wants to clarify its position referring to those issues:

1) We frankly don’t understand why this excitement around AzBox arises now, but we have strong reasons to believe that it is only a commercial retaliation.

2) It is false that OPENSAT plans release new models based on other processor than the Sigma, we even announce that our integration with Sigma chipsets are bigger every day.

3) It is true that Opensat will launch a new model, called media player without any possibility to plug tuners (the model already presented at ANGA CABLE 2009), the target is to compete with MMP devices (like Popcorn, egreat,
…) and will be used a Sigma design chipset.

4) Obviously in the future some new models can be launched to better fulfill our customer’s needs. At the moment we don’t plan to release any new model soon, and even if this happens in the future, definitively will be a Sigma Chipset device and software will be compatible with all other HD receivers (Premium and Elite).

5) About Hardware issue, is true that with time we discovered some problem mostly with some non official cam’s. In order to increase compatibility we decided to use the 2 slots with different ge in the newer productions, so all kind of cam's should work now. Due to this problem some of our distributors suggested to make those changes manually in some motherboards previously sold, free of charge to the customers that requested the modification. Opensat will fully support those distributors sending all the needed components to make the Hardware changes and also support them technically to solve the issues. If user want to make the modification by at home can download instructions at www.azbox.com/cam.zip.

6) Opensat Never run away from its responsibilities with users and society, probably Opensat is in the restricted number of companies that have all portfolio licenses such as: MPEG LA (MPEG 2 VIDEO, MPEG 4 VISUAL, AVC/H.264); VIA LICENSING (MPEG 2/4 AUDIO AAC); SISVEL (MPEG AUDIO); HDMI ADAPTER; DOLBY AC3; DIGITAL DTS and finishing IGR licensing.

As is public knowledge, in case of DTS license we pay 3 USD per each sold receiver so users can enjoy this technology. Probably AzBox it’s the only Set top box at free market with DTS output by HDMI. Our biggest concern is the satisfaction of our users needs.

7) About Twin tuner issue, as is public knowledge in the datasheet from Sigma chipset, it's possible, and we follow all chipset manufacturer recommendations, however at the moment Sigma didn't presented us with a working solution, se we are working very hard developing it by ourselves (actually this is the reason of so few updates on last
3 weeks). Soon we will have solution to this problem.

8) In order to provide best support to the users we are planning to launch an official forum where people can report their problems faster and also help us to find the correct solutions.


WithBestregards,
Hugo Condessa
Opensat C.E.O

http://www.azbox.com/com.pdf

Cheers!